Privacy policy.
Last updated: 14 November 2026
1. Who we are
Watchdog is a watch rota service for superyachts, made by Delve Marine Pty Ltd, Australia ("Delve", "we", "us"). This policy explains how we handle personal information when you visit our website, join the waitlist, or use Watchdog.
Delve is a small Australian business. We handle personal information in line with the Australian Privacy Principles as a matter of good practice, and we meet the EU and UK General Data Protection Regulation (GDPR) where it applies to us or to our customers.
Contact us about privacy: jeb@delvemarine.com
2. What we collect
We collect as little as Watchdog needs. We do not ask for passport numbers, dates of birth, nationality, health details or other sensitive information, and you should not enter them.
| Who | What we hold | Where it comes from |
|---|---|---|
| Officers with an account | Business email address, role, the vessel and department you work with, sign-in records, and your layout choices in the app (such as which lists are folded away) | You, or the person who invited you |
| Crew on a rota | First name, department, whether they are on board, the dates they stand watch, fairness points and leave credit | The vessel's officers. Crew do not have accounts |
| Waitlist sign-ups | Name, email, vessel or company, role | You, through our website form |
| Everyone using the app or website | Technical data such as IP address and browser type, used to keep the service secure and working | Your device, automatically |
| Change history | Who changed which watch or setting, and when | Created by Watchdog as you use it |
3. Why we use it
| Purpose | Legal basis under the GDPR |
|---|---|
| Providing Watchdog: sign-in, planning rotas, showing who is on watch, invitations | Performance of our contract with your organisation, and our legitimate interest in providing the service |
| Keeping the service secure and keeping a change history | Legitimate interests (security and reliability) |
| Seeing which features are used: counting which kinds of changes are made, such as "crew added" or "points changed", with no names, email addresses or crew details attached | Legitimate interests (improving the service) |
| Sending service emails such as sign-in links and invitations | Performance of contract |
| Contacting waitlist sign-ups about early access | Consent, which you can withdraw at any time |
| Meeting legal obligations | Legal obligation |
We do not sell personal information, use it for advertising, or use crew data to train AI models. We only send marketing emails if you asked for them, and every one has an unsubscribe link.
4. Automated rota planning
Watchdog uses a computer program to fill daily watch duties. This affects which days crew members stand watch, so we explain it here.
- What it uses: each crew member's department, whether they are on board, the dates they have already stood watch, the points those watches earned, any leave credit, and periods when the vessel is underway or on a trip.
- What it decides: when an officer taps Auto-plan or Fill open slots, the program picks who stands watch on each open day. It chooses the person in that department with the fewest points, avoids back-to-back days where someone else is free, and skips days when the vessel is underway or on a trip. It never changes a watch that is already set.
- Human control: an officer starts every plan, and an officer can change any day by hand. The rules are the same for everyone in a department and are shown in the app.
If you are a crew member and think your rota is unfair, speak to your head of department or captain, who can see the points behind every decision. You can also contact us.
5. Who we share it with, and where it is stored
Inside Watchdog, people see only the vessels they belong to. Officers of one vessel cannot see another vessel's crew or rota.
We use service providers to host the app and its database and to send sign-in emails. They may only use the data to provide their service to us. These providers may store data outside Australia, including in the United States and the European Union. We may also disclose information if the law requires it.
If you are a customer in the EU or UK, we will sign a data processing agreement with the appropriate international transfer clauses on request.
6. How long we keep it, and how we protect it
- Account details: while the account is active, then deleted within 90 days of closure.
- Crew rota data and change history: for as long as the vessel operator uses Watchdog, then deleted within 90 days, or sooner on request.
- Waitlist sign-ups: until early access opens for you or you ask us to remove you.
- Copies may remain in backups for a short period after deletion.
Each vessel's data is separated by rules enforced in the database itself, not only in the app. Data is encrypted in transit. Sign-in uses one-time email links, and every change to a rota is recorded with who made it. We check these protections with automated security tests.
If a data breach is likely to cause serious harm, we will tell the affected customers and people without undue delay, and tell regulators where the law requires it.
7. Your rights
You can ask us to give you a copy of the personal information we hold about you, correct it, delete it or limit how we use it, send it to you in a common format, stop using it for a purpose based on our legitimate interests, or withdraw consent you gave.
Email jeb@delvemarine.com. We will answer within 30 days and may need to confirm who you are first. We don't charge for this. If your request is about crew rota data, we will usually pass it to the vessel operator, who decides on it (see section 8), and help them respond.
Complaints: please contact us first so we can try to fix it. In Australia, the Office of the Australian Information Commissioner (oaic.gov.au) handles privacy complaints, though as a small business Delve may fall outside what it can investigate; we will still deal with your complaint ourselves. In the EU or UK, you can complain to the data protection authority where you live or work.
8. Crew data we handle for vessel operators
When a vessel operator, owner or management company uses Watchdog, they decide which crew go on the rota and how it is run. For that data they are the controller and Delve acts on their behalf as processor.
- We only use crew data to run Watchdog for that operator, on their instructions.
- The operator is responsible for telling their crew that their names and watch dates are kept in Watchdog, and for answering crew requests, with our help.
- If a crew member contacts us directly, we pass the request to their operator and tell the crew member we have done so.
9. Cookies, children and changes
Watchdog stores a sign-in session in your browser so you stay signed in. We do not use advertising cookies or tracking pixels. Our hosting provider may count page visits in aggregate, without cookies and without identifying you. Inside the app we also count which kinds of changes are made, such as "crew added" or "points changed", so we can see which features are used. We don't attach names, email addresses or crew details to these counts.
Lovable's visitor analytics records button and link clicks and the app's edit counts for every visitor. It also records page visits, where visitors came from, their country, browser, operating system and device type, time on page, page-loading speed and errors for every visitor, without cookies and without identifying anyone. This analytics uses no cookies, stores nothing on your device, does not keep IP addresses and does not identify visitors. Detailed data is kept for 90 days and daily summaries for a year. Lovable collects this data for us. Its privacy policy at https://lovable.dev/privacy explains how it handles it.
Watchdog is for working adults and is not directed at anyone under 18.
We will update this policy as Watchdog changes, and change the date at the top. If a change is significant, we will tell account holders by email before it takes effect.